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Knowledge|Edge™ Emergency Department Dashboard

Is your Emergency Department mired with long waits and overworked staff? Are you at a loss to identify the bottlenecks in the system? The KnowledgeEdge Emergency Department dashboard gives you the real-time information you need to improve your emergency room workflows so you can reduce patient wait times, improve overall patient experience and control costs.

Because it is implemented using HCD’s enterprise data model, the Emergency Department dashboard integrates critical information from across your organization, including financial, administrative and clinical data. The dashboard enables you, at a glance, to answer key questions such as:

• How long are patients waiting from walk-in to triage? How long do they spend with a physician?
• What percentage of patients are admitted, and what is the mix of admitted patients?
• How many patients are leaving without being seen? How many are leaving against medical advice?
• What is the average length of stay (ALOS) for admitted patients? For patients who are treated and released?
• Are supply and drug expenses increasing? How fast?
• What is the breakdown of patients by charge level?

Plus, with a mouse click, you can drill down from any dashboard chart to detailed reports that break down key indicators by payer mix, patient demographic stratification, visit reason and more. You’ll be able to quickly assess and improve patient satisfaction, and also determine whether your ED is a profit-making or money-losing entity in your organization.

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